Ceria Hotel, Kuala Lumpur
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Key details
About the Hotel
270 Jalan Changkat Thambi Dollah,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
14 m²
Bed options:
1 Double bed
Shower
Air conditioning
room details
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Superior Deluxe Room
Max:
3 persons
14 m²
Bed options:
1 Single Bed or 1 Double Bed
Shower
Air conditioning
room details
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Superior King Room
Max:
2 persons
12 m²
Bed options:
1 King-size bed
Shower
Air conditioning
room details
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Getting around
A guide to all available transportation options
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
General
- Non-smoking rooms
- Wi-Fi
- No parking
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Dry cleaning
Children
- Cots
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
270 Jalan Changkat Thambi Dollah,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
Map view
270 Jalan Changkat Thambi Dollah,
Kuala Lumpur,
Malaysia,
55100,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
2.7
km
Mall
Chinatown
2.0
km
Mall
Suria KLCC
2.5
km
Aquarium
Aquaria
1.5
km
Park
KLCC Park
3.2
km
Kuala LumpurMalaysia
Dataran Merdeka
2.9
km
Market
Central Market
2.1
km
Kuala LumpurMalaysia
Alor Street
1.5
km
Event hall
Kuala Lumpur Convention Centre
1.5
km
Pagoda
Sri Maha Mariamman Temple
2.0
km
Stadium
Stadium Negara
2.0
km
Stadium
Merdeka Stadium
2.0
km
Museum
Islamic Arts Museum Malaysia
2.2
km
Mall
Fahrenheit 88 Shopping Mall
1.5
km
Park
Kuala Lumpur Bird Park
2.4
km
Mosque
National Mosque of Malaysia
3.6
km
Mall
Petaling Street
2.0
km
Mall
Pavilion KL
1.5
km
Mall
Lot 10
1.5
km
KLCC - Bukit Bintang Pedestrian Walkway
1.5
km
438 Jalan Tun Razak
Trec Kl
1.4
km
Jalan Tun H.S. Lee No.168
Temple Guan Di
1.5
km
Mall
Bukit Bintang
1.5
km
Park
KL Forest Eco Park
2.1
km
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
2.9
km
No 26 Jalan Sultan Hishamuddin
National Textile Museum
2.9
km
Nearby
7 Jalan Bintang
Low Yat Plaza
500 m
Mall
Sungei Wang Plaza
500 m
Theme Park
Berjaya Times Square Theme Park
500 m
Shopping Area
Berjaya Times Square Kuala Lumpur
500 m
Restaurants
Burger on 16
130 m
16 Jalan 1/77a Imbi
Taste of Asia
390 m
Berjaja Times Square
Jollibean
630 m
1
BananaBro
470 m
LG-59B
Krispy Kreme Doughnuts
550 m
Berjaya Times Square 10 Jalan Imbi
Restoran Al Wira Curry House
750 m
118
Mawar Merah Seafood and Steamboat
750 m
Jalan Pudu
Tg's Nasi Kandar
850 m
3 Jalan Tengkat Tong Shin Bukit Bintang
Keong Kee Herbal Soup
330 m
Changkat Thambi Dollah Behind Time Square
Wong Ah Wah
850 m
1 Jalan Alor Golden Triangle
Lot 10 Hutong
1.0
km
50 Jalan Sultan Ismail LG Floor
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
6.6
Location
8.4
Service
5.8
Dining
7.0
John
United States,
March
2025
5.6/10
I had a mixed experience at Ceria Hotel. The staff were friendly, and the location was quite convenient. However, I faced some serious issues with the room I booked not matching the description, and the hotel management wasn't very accommodating regarding my concerns.
Rooms
5.0
While the room was spacious and clean, I was disappointed to find that the room I booked was described as a superior room but did not come with an operable window as promised. This was a letdown.
Service
5.0
The staff were attentive and kind, but when I had a complaint about my room, the reception was dismissive and offered no apologies, which made the situation frustrating.
Location
8.0
The location is great, being close to Times Square and various shopping malls, though it involves a steep slope that can be challenging with luggage.
Dining
6.0
The hotel offers nice facilities like free water refills, but I didn’t explore dining options in depth during my stay.
Facilities
5.0
It's good that there are cold and hot water dispensers on each floor, although the hotel does not have an elevator, which could be a hassle for some guests.
Grant
United States,
March
2025
6.4/10
I had a mix of experiences during my stay at Ceria Hotel. While the location was fantastic, being close to major shopping areas, I found the service to fall short. My room was cozy but unfortunately, I encountered issues with cleanliness and the attitude of some staff members. It made the overall experience disappointing enough that I'd hesitate to return.
Rooms
6.0
The room was cozy with comfortable beds, but it had cleanliness issues, like a dusty floor and a lingering cigarette smell. I needed to request a room change, which wasn't possible at the time.
Service
5.0
The service I received was lacking; the front desk staff were not friendly and some had a noticeable lack of basic customer service, which left me feeling unwelcome.
Location
9.0
The location is definitely a plus, being close to shopping areas like Times Square and within walking distance to great restaurants and public transport.
Dining
7.0
Though I didn't dine in, the hotel seems to offer wholesome food options nearby, which I appreciated during my stay.
Facilities
5.0
Facilities such as dry cleaning and housekeeping were available, but I felt that they could improve overall service speed and attention to cleanliness.
Pete
United States,
February
2025
5.0/10
I had a great stay at Ceria Hotel overall! The staff were friendly and welcoming, and my room was spacious and clean, which made for a comfortable experience. However, the noise from the nearby club was a bit disruptive at night, and the shower heater took longer to warm up than I expected. 🌟
Rooms
8.0
My room was spacious, clean, and had a big bed that was really comfortable. However, the limited view and the slow shower heater were minor drawbacks.
Service
6.0
The staff were friendly, and check-in was smooth. However, I did encounter some inconsistencies in service during my stay. Some interactions were pleasant, but I also experienced one instance of poor customer service.
Location
7.0
The hotel is ideally located near Times Square and within walking distance to several shopping malls. However, the steep slope can be difficult for those with heavy luggage.
Dining
8.0
While I didn't eat at the hotel, there are plenty of dining options nearby, offering delicious local dishes.
Facilities
7.0
The facilities like the hot water dispenser and the ability to connect various devices were convenient, but lacking in some higher-end amenities.
Sharon
United States,
January
2025
5.4/10
My stay at Ceria Hotel had its ups and downs. The location was fantastic, just behind Times Square, making it easy to explore the area. However, I encountered issues with the room's cleanliness. while the staff was friendly, they didn't resolve my issues satisfactorily, which was disappointing.
Rooms
6.0
The room was spacious and clean, but there were issues such as a damp smell and some mold on the walls. The bathroom could use more towel hangers, as well as a working fan.
Service
6.0
The staff were kind and tried to assist me, but the customer service fell short when it came to addressing my room issues effectively.
Location
9.0
The hotel is in a great spot, right near several shopping malls and the monorail station, which made getting around the city very convenient.
Dining
6.0
Dining options were limited to light bites, but they were decent enough for a quick snack. A wider variety would enhance the experience.
Facilities
6.0
Facilities like dry cleaning and housekeeping were available, but I found the cleaning service could be improved to ensure rooms are properly maintained.
Charlie
United States,
October
2024
7.4/10
I recently stayed at Ceria Hotel for a special occasion. The design of the hotel was stylish, and I appreciated the cozy room. However, I did encounter some issues with the room's initial smell, which was rectified promptly by the staff. The service was friendly overall, but there were moments of inconsistency that affected my experience.
Rooms
8.0
The room was cozy with well-thought details, though it had a heavy smell from previous guests. After requesting an air purifier, I could breathe easily again, which was a relief during my stay.
Service
7.0
The front desk staff responded well to my concerns about the room smell, providing an air purifier quickly. That said, there were mentions of poor service from others during my stay, leading to mixed feelings about overall friendliness.
Location
9.0
The hotel is conveniently located near many restaurants and shopping malls, making it easy to explore the area. I found the proximity to the monorail station particularly beneficial for getting around Kuala Lumpur.
Dining
8.0
While I didn't dine at the hotel, there are excellent food choices nearby, including some great waffles. The overall dining scene in the area is impressive.
Facilities
7.0
I appreciated the housekeeping and laundry services, which were effective during my stay. However, I didn't have a chance to fully explore other facilities like dry cleaning.
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